The following terms and conditions have been put in place by Kay Creative for the purposes of protecting the designer and the client during their working relationship. To ensure everyone understands their duties, rights and responsibilities.

Quotations

Quotations are based upon information provided by the client to Kay Creative. Quotations are priced on knowledge, experience, labour and value of the project. Quotations are valid for one calendar month from the date on the quotation form.

Revisions & Alterations

At any time during the project if additional work is requested by the client which is outside of the original agreed brief this will be chargeable. The client will be clearly notified of the additional charges and will have to approve before further work proceeds.

General alternations to design work should be sent in batches, however there is a limitation of three batch revisions, this is to prevent unnecessary lengthy alterations. Any revisions made after this will be chargeable.

Approval of Artwork

It is the responsibility of the client to ensure all presented copy and content is correct before final approval of artwork. Although every attempt will be made to identify problems during the proofing process, Kay Creative cannot be responsible for published or printed artwork that contains errors.

Payment & Invoicing

Kay Creative requires 50% non-refundable deposit to be paid and received by Kay Creative before a project can be scheduled. This is required not only as a sign of commitment from the client but to also allow coverage of expenses while working on the project. The remaining balance is payable upon completion of the project, before deliverables are sent to the client. Final payment is due as soon as possible and no later than one calendar month from the date on the invoice. However, full payment for printing of artwork is required upfront, before the files are sent to print.

Kay Creative prefers to receive payment by electronic bank transfer, however other methods of payment such as cheque or cash are accepted.

Artwork Files

Upon completion of the project and once full payment is received, Kay Creative will provide the client with the appropriate high resolution file. Kay Creative is happy to send the client the editable design file if requested, licensing restrictions within the file permitting.

Copyright

Artwork, designs and ideas created by Kay Creative are owned entirely by Kay Creative until the project has been paid in full. However, Kay Creative can use any artwork produced for self-promotion.

It is the responsibility of the client to gain approval to reproduce any images, artwork, photos or logos and any other necessary legal clearance of materials that you provide to Kay Creative. Kay Creative is not liable to any claim or dispute between the client and a prosecutor as a result of any infringement.

Right To Project Refusal

Kay Creative reserves the right to refuse any project which Kay Creative may judge unfit due to content, moral values, clients behaviour or for any other reason.

Project Timelines

As each project is different, the time which it takes to complete will vary. Kay Creative will discuss with the client the project requirements and deadlines to create an appropriate production schedule. Kay Creative will strive to ensure quality and timely delivery of all projects. Although every endeavour will be made, Kay Creative cannot guarantee to meet client deadlines.

Cancellations

Website Development

Website Domain(s) & Hosting

Print Management

Liability 

These Terms & Conditions

Acceptance of Terms & Conditions